We have two different types of support for customers who still need access to their MyTravelGov account.
While you cannot submit an application online now, you can still renew by mail if you are eligible. We look forward to launching the enhanced application in a full, nationwide release later this year.
If you have not submitted an application, your MyTravelGov account will no longer include the option to renew online.ĭuring our limited release, over 500,000 customers volunteered to submit their applications online and test our system. We continue to review and process your application. 
If you have already applied, you can login to your MyTravelGov account and manage your application. On March 8, we paused our limited release of the online renewal service, so that we can introduce improvements based on customer feedback.
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